Nelnet International - FACTS School Management Outage – Incident details

All systems operational

FACTS School Management Outage

Resolved
Major outage
Started 4 months agoLasted about 1 hour

Affected

FACTS

Major outage from 12:54 AM to 1:08 AM, Operational from 1:08 AM to 2:00 AM

FACTS School Management

Major outage from 12:54 AM to 1:08 AM, Operational from 1:08 AM to 2:00 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating an incident with FSM.