Nelnet International - FACTS School Management - Crystal Reports Issue – Incident details

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FACTS School Management - Crystal Reports Issue

ResolvedDegraded performance1 hour 48 minutes

Affected

FACTS

Degraded performance from 5:26 AM to 7:15 AM

FACTS School Management

Degraded performance from 5:26 AM to 7:15 AM

  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    We will be performing maintenance on the environment from 6:00 PM - 6:30 PM AEDT today to address an issue affecting the service, specifically Crystal Reports. FSM will be unavailable for short periods during this time.