We will be performing scheduled maintenance on the Nelnet International phone support platform on Friday, 24 July 2026, between 3:45 PM and 4:15 PM (AEST/AEDT). This maintenance is required to complete essential platform servicing.
During this 30-minute maintenance window, we expect a single interruption of ~5 minutes, during which inbound and outbound phone calls will be unavailable.
If you require assistance during this time and are unable to reach us by phone, please contact the Support team via email. Alternatively, wait a few minutes and try calling again once the interruption has passed.
